Ag

CommuneCare

CommuneCare

CommuneCare

Volunteer, Donate & Community App

Volunteer, Donate & Community App

My Role: UX reseacher, UI designer

My Role: UX reseacher, UI designer

Project

Overview

Project

Overview

Project

Overview

CommuneCare is a mobile app and responsive website designed to bridge the gap between community members and essential resources like food and clean water. The platform facilitates donations, volunteer sign-ups, and resource reporting, aiming to foster community support and improve access to vital resources.

CommuneCare is a mobile app and responsive website designed to bridge the gap between community members and essential resources like food and clean water. The platform facilitates donations, volunteer sign-ups, and resource reporting, aiming to foster community support and improve access to vital resources.

CommuneCare is a mobile app and responsive website designed to bridge the gap between community members and essential resources like food and clean water. The platform facilitates donations, volunteer sign-ups, and resource reporting, aiming to foster community support and improve access to vital resources.

Process

Process

Process

Research

Research

Conducted user interviews and gathered insights to understand user needs.

Developed personas representing key user groups, including community members, volunteers, and donors.

Conducted user interviews and gathered insights to understand user needs.

Developed personas representing key user groups, including community members, volunteers, and donors.

UX

UX Improvement

UX Improvement

Defined problem statements and identified key features required for the app.

Created user journey maps to outline the user experience from start to finish.

Defined problem statements and identified key features required for the app.

Created user journey maps to outline the user experience from start to finish.

UI

UI design

UI design

Created low-fidelity wireframes for essential screens, including the home page, resource listing, donation form, and profile page.

Developed high-fidelity prototypes incorporating feedback from usability testing & established a color scheme, typography, and iconography for a cohesive and user-friendly interface.

Created low-fidelity wireframes for essential screens, including the home page, resource listing, donation form, and profile page.

Developed high-fidelity prototypes incorporating feedback from usability testing & established a color scheme, typography, and iconography for a cohesive and user-friendly interface.

Research

Research

Research

The primary goal of the research was to gain a deep understanding of how individuals and communities interact with local resources (such as food and clean water), what barriers they face in accessing these resources, and how technology could bridge the gap to foster community support, volunteering, and donations.

The primary goal of the research was to gain a deep understanding of how individuals and communities interact with local resources (such as food and clean water), what barriers they face in accessing these resources, and how technology could bridge the gap to foster community support, volunteering, and donations.

The primary goal of the research was to gain a deep understanding of how individuals and communities interact with local resources (such as food and clean water), what barriers they face in accessing these resources, and how technology could bridge the gap to foster community support, volunteering, and donations.

Key Insights

Key Insights

Key Insights

Access Barriers

Access Barriers

People had difficulty finding nearby food and water resources.

People had difficulty finding nearby food and water resources.

Volunteer Coordination

Volunteer Coordination

Volunteers found it hard to locate and join community efforts.

Volunteers found it hard to locate and join community efforts.

Donation Complexity

Donation Complexity

Donors wanted a streamlined, transparent process for making contributions.

Donors wanted a streamlined, transparent process for making contributions.

UX

Improvement

UX

Improvement

UX

Improvement

These UX improvements ensure that CommuneCare becomes more user-centric, efficient, and impactful in fulfilling its mission to support communities in need.

These UX improvements ensure that CommuneCare becomes more user-centric, efficient, and impactful in fulfilling its mission to support communities in need.

These UX improvements ensure that CommuneCare becomes more user-centric, efficient, and impactful in fulfilling its mission to support communities in need.

Problems

Problems

Problems

Problem Statement

Problem Statement

Problem Statement

Many communities struggle to access basic resources like food and clean water, and there’s no central platform to connect individuals with volunteer opportunities, donation channels, and issue reporting functions in a simple, transparent way.

Many communities struggle to access basic resources like food and clean water, and there’s no central platform to connect individuals with volunteer opportunities, donation channels, and issue reporting functions in a simple, transparent way.

Many communities struggle to access basic resources like food and clean water, and there’s no central platform to connect individuals with volunteer opportunities, donation channels, and issue reporting functions in a simple, transparent way.

Solutions

Solutions

Solutions

Solve the problem

Solve the problem

Solve the problem

Build an app and responsive website that allow users to find food and water resources, volunteer, donate, and report issues in their community.

Build an app and responsive website that allow users to find food and water resources, volunteer, donate, and report issues in their community.

Build an app and responsive website that allow users to find food and water resources, volunteer, donate, and report issues in their community.

Goals

Goals

Goals

Simplify resource access for community members.

Facilitate volunteer coordination and sign-up.

Streamline donations with transparency.

Simplify resource access for community members.

Facilitate volunteer coordination and sign-up.

Streamline donations with transparency.

Simplify resource access for community members.

Facilitate volunteer coordination and sign-up.

Streamline donations with transparency.

User Persona

User Persona

User Persona

These UX improvements ensure that CommuneCare becomes more user-centric, efficient, and impactful in fulfilling its mission to support communities in need.

These UX improvements ensure that CommuneCare becomes more user-centric, efficient, and impactful in fulfilling its mission to support communities in need.

These UX improvements ensure that CommuneCare becomes more user-centric, efficient, and impactful in fulfilling its mission to support communities in need.

NAME:

Funke Bello

Funke Bello

Funke Bello

AGE:

28

28

28

EDUCATION:

Graduate

Graduate

Graduate

JOB:

Marketing Professional

Marketing Professional

Marketing Professional

LOCATION

Lagos,Nigeria

Lagos,Nigeria

Lagos,Nigeria

HOBBIES:

Volunteering & Planning events

Volunteering & Planning events

Volunteering & Planning events

Background

Background

Background

Funke is passionate about giving back to her community. She volunteers at local events and believes in the importance of helping those in need. She's tech-savvy and uses her smartphone for various tasks.

Motivation

Motivation

Motivation

Funke wants to make a positive impact on her community by volunteering her time to distribute food and water to those who need it. She's interested in receiving alerts about volunteer opportunities and staying connected with other volunteers.

Funke wants to make a positive impact on her community by volunteering her time to distribute food and water to those who need it. She's interested in receiving alerts about volunteer opportunities and staying connected with other volunteers.

Frustration

Frustration

Frustration

Funke hates not having timely updates about volunteering and sourcing for resources in her community.

UI
Design

UI
Design

UI
Design

After understanding the user's problems and behavior, it's time to design the interface.

After understanding the user's problems and behavior, it's time to design the interface.

Typography

Typography

Typography

Ag

Roboto serif

Roboto serif

Semi Bold

Semi Bold

Ag

Open sans

Open sans

Regular

Regular

Bold

Bold

Color palette

Color palette

Color palette

Primary

Primary

Neutrals

Neutrals

Semantic

Semantic

Ideation

Ideation

Ideation

In order to proceed with the ideation phase, I laid the groundwork for a page before using visual design.

I drafted wireframes on paper, generated different versions of a page, and identified the most promising idea. Using the selected versions, I created a refined version of the homepage and proceeded to work on other key screens

Digital Wireframes for apps

Digital Wireframes for apps

This low-fidelity wireframe represents the basic main screen for the app. Additional screens were created for the user flow, like the "Resources" section displaying listings of food and water resources, the "Volunteer" section showing volunteer opportunities, the "Donate" section with donation forms, and the "Report" section for reporting issues.

Home Screen

Other menu

Navigation bar

Notifications

Search bar

Listings menu

Header

Usability Study Parameters

Usability Study Parameters

Usability Study Parameters

Study type:

Study type:

Unmoderated usability study

Unmoderated usability study

Unmoderated usability study

Location:

Location:

Nigeria, remote

Nigeria, remote

Participant:

Participant:

5

5

Length:

Length:

30–60 minutes

30–60 minutes

Findings

Findings

Findings

Mobile Responsiveness

Mobile Responsiveness

Mobile users found the platform responsive and easy to navigate on smaller screens. Continue to prioritize mobile responsiveness as a crucial aspect of the user experience.

User Onboarding

User Onboarding

Users appreciated the clear and guided onboarding process that helped them set up their profiles and understand the platform's purpose. Continue to refine the onboarding process, emphasizing its importance for new users.

Accessibility

Accessibility

Participants with varying abilities appreciated the platform's accessibility features and inclusive design.

Continue to prioritize accessibility, ensuring the platform is usable by individuals with disabilities.

High-fidelity prototype

High-fidelity prototype

High-fidelity prototype

he final high-fidelity prototype presented cleaner user flows for ordering food and water through the app. It also meets user needs for a search option, donations, volunteering, and resolving issues in the community.

Home Screen

Home Screen

Search bar

Navigation bar

Notifications

Other menu

Header

Listings menu

Refining The Design

Refining The Design

Refining The Design

Early designs allowed for some icons, but after the usability studies, I added accessible icons for easy Navigation and accessibility. I also revised the design so users see all the icons when they first land on the screen. I also added a search function to the page. Over time, new version of the app was also created.

Wireframe

Wireframe

Wireframe

Version 1 mockup after usabity test

Version 1 mockup after usabity test

Version 1 mockup after usabity test

Version 2 mockup

Version 2 mockup

Version 2 mockup

Some components

Some components

Signup

Signup

Resource Listing

Find clean Water and health food in the community.

Ade House

N2,000 - N5,000

123, Opic Street

Known for their comfort food and varieties.

4.8

Volunteer

Donate

Report

Food Drive

123, Opic Street

September 10th, 2024

3pm

Volunteer to be part of the food drive.

Waiter service

11, Salami Street

November 10th, 2024

5pm

Volunteer to be a waiter

Coming Soon

Full name

Email

Phone number

Password

Full name

Email

Phone number

Password

Home

Profile

Saved

Notify

Search

Wireframes

Wireframes

Wireframes

Old screens

Old screens

Old screens

Redesigned Screens

Redesigned Screens

Redesigned Screens

Accessibility considerations

Accessibility considerations

Accessibility considerations

Screen Reader Compatibility

Screen Reader Compatibility

Screen Reader Compatibility

Consideration: Ensure that all aspects of the app and website are compatible with screen readers commonly used by individuals with visual impairments.

Action: Use semantic HTML elements, provide meaningful alt text for images, and ensure that screen readers can properly interpret and navigate through the content and user interface components.

Color and Contrast

Color and Contrast

Color and Contrast

Consideration: Address color and contrast issues to make content readable for users with visual impairments or color blindness.

Action: Choose color combinations that provide sufficient contrast, especially for text elements. Avoid relying solely on color to convey information and use other visual cues such as patterns or icons to supplement color-coded content.

Responsive Landing page

Responsive Landing page

Responsive Landing page

The CommuneCare Connect landing page is designed to provide a clear and concise overview of the app’s purpose, features, and benefits.

The CommuneCare Connect landing page is designed to provide a clear and concise overview of the app’s purpose, features, and benefits.

Hero Section

Hero Section

Hero Section

Highlights the app’s mission to help communities access food and clean water, with a call-to-action button encouraging users to download the app or sign up.

About Section

About Section

About Section

Briefly introduces the app’s goal to connect communities and empower users to make a difference.

Features Section

Features Section

Features Section

Explains key features like resource finding, volunteering, donations, and issue reporting with supporting visuals.

Testimonials:

Testimonials:

Testimonials:

Showcases positive user feedback to build trust and encourage new users to get involved.

Call-to-Action (CTA)

Call-to-Action (CTA)

Call-to-Action (CTA)

Positioned throughout the page, prompting users to volunteer, donate, or report issues.

Landing Page

Landing Page

Creating a sitemap for the CommuneCare landing page design is essential for visualizing the app's structure and navigation hierarchy.

Landing page mockups

Landing page mockups

The landing page is clean and user-friendly, with clear navigation to ensure visitors understand the app’s impact and how to get started.

Going Forward

Going Forward

Going Forward

A user commented, “This platform has truly connected us like never before, making it easy to help and be helped in our neighborhood”.

A user commented, “This platform has truly connected us like never before, making it easy to help and be helped in our neighborhood”.

Impact

Impact

Impact

The designs for CommuneCare made a significant impact on our community, fostering unity, ease of resource access, and a sense of collective purpose.

What I learned

What I learned

What I learned

Society and community start with an individual who wants to grow and make an impact on the lives of those around them.

Thank you for taking the time to review my work on the CommuneCare app!

Thank you for taking the time to review my work on the CommuneCare app!

Thank you for taking the time to review my work on the CommuneCare app!

Let’s Collaborate

©

Aibaengbee Eseosa

2024

Let’s
Collaborate

©

Aibaengbee Eseosa

2024

Let’s
Collaborate

©

Aibaengbee Eseosa

2024